Privacy Policy

Last updated: 6 September 2026

Tyche Technologies LLC respects your privacy and is committed to handling personal information responsibly, transparently and securely.

This Privacy Policy explains how Tyche collects, uses, stores, shares and protects personal information when you:

• Visit gotyche.com.

• Submit a contact or enquiry form.

• Request a proposal or quotation.

• Apply for Tyche Membership.

• Book a meeting or consultation.

• Communicate with Tyche by email, telephone, WhatsApp, video call or social media.

• Become a prospective, current or former client.

• Use a Tyche service or interact with Tyche in another business capacity.

Please read this Privacy Policy before providing personal information to Tyche.

1. Who We Are

Tyche Technologies LLC is a technology, marketing, automation and business-support company based in Dubai, United Arab Emirates.

For personal information collected through the Tyche Website and Tyche’s own business activities, the data controller is:

Tyche Technologies LLC
Dubai, United Arab Emirates

Privacy enquiries: [email protected]
General project enquiries: [email protected]
Client support: [email protected]
Telephone and WhatsApp: +971 58 951 6842

In this Privacy Policy, “Tyche”, “we”, “us” and “our” refer to Tyche Technologies LLC.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information processed by Tyche through:

• The Tyche Website

• Contact and enquiry forms

• Request a Proposal and Get a Quote forms

• Tyche Membership application forms

• Meeting and consultation booking forms

• Support forms

• Email and telephone communications

• WhatsApp communications

• Video meetings

• Tyche-controlled social-media interactions

• Proposal and client-management processes

• Website analytics and attribution tools

• Other Tyche services that link to this Privacy Policy

This Privacy Policy does not automatically apply to independent third-party websites, applications or services, even where Tyche links to them.

3. When Tyche Acts on Behalf of a Client

In some projects, Tyche may process personal information on behalf of a client and according to that client’s instructions.

In those situations:

• The client normally determines why and how the information is processed.

• The client may be the data controller.

• Tyche may act as a processor or service provider.

• The client’s privacy policy and the applicable service agreement govern the processing.

• Tyche will assist the client with privacy requests as required by the applicable agreement and law.

If your information was submitted to a system operated for a Tyche client, you should normally direct your privacy request to that client. Tyche will cooperate where required.

4. Personal Information We Collect

The information Tyche collects depends on how you interact with us.

4.1 Identity and contact information

This may include:

• Full name

• Business email address

• Personal email address

• Telephone number

• WhatsApp number

• Preferred contact method

• Country, city or business location

• Job title

• Role within an organisation

• Company or brand name

4.2 Business and professional information

This may include:

• Industry

• Company size

• Business stage

• Website address

• Social-media profiles

• Business model

• Products and services

• Markets and locations served

• Current internal team or provider structure

• Areas where support is required

• Decision-making role

• Other people involved in a commercial decision

4.3 Enquiry and project information

When you contact Tyche or request a proposal, we may collect:

• The services you are interested in

• Your project description

• Business goals

• Current obstacles

• Technical requirements

• Existing technology or systems

• Integration requirements

• Marketing or content requirements

• Expected deliverables

• Target audience

• Intended launch date

• Relevant deadlines

• Budget or investment range

• Procurement requirements

• Security or compliance requirements

• Files, documents and links you choose to provide

• Other information included in your message

4.4 Tyche Membership application information

When you apply for Tyche Membership, we may collect:

• Your current business stage

• What you are trying to change

• Why you are seeking support

• Where you want Tyche to take ownership

• Current operational or marketing obstacles

• Your existing team and provider setup

• Who your content and brand should represent

• The results you want to achieve

• Relevant launches, campaigns or deadlines

• Your preferred start date

• How the membership decision will be made

• Whether the stated membership investment may be suitable

• Supporting documents or links

• How you found Tyche

Submitting a membership application does not guarantee acceptance and does not create a membership agreement.

4.5 Booking and meeting information

When you arrange a meeting, we may collect:

• Your name and contact details

• Preferred meeting date and time

• Time zone

• Meeting participants

• Calendar information

• Notes about the intended discussion

• Rescheduling and attendance information

• Communications associated with the meeting

Tyche will not record a meeting unless appropriate notice has been provided and any legally required permission has been obtained.

4.6 Communications

Tyche may retain information contained in communications through:

• Email

• Telephone

• WhatsApp

• Video calls

• Website forms

• Social-media messages

• Support requests

• Calendar invitations

• Proposal discussions

• Client correspondence

This may include the content, date, time, participants and outcome of the communication.

4.7 Client and commercial information

If you become a client, Tyche may collect and maintain:

• Contract and proposal information

• Statements of work

• Project requirements

• Authorised contacts

• Approval records

• Project communications

• Service-delivery information

• Support requests

• Billing and transaction records

• Payment status

• Tax and accounting information

• Intellectual-property and licensing information

• Information required to manage the commercial relationship

Tyche does not request complete payment-card credentials through ordinary contact forms.

4.8 Website and device information

When you visit the Website, Tyche or its service providers may automatically collect:

• Internet Protocol address

• Browser type and version

• Device type

• Operating system

• Approximate geographic location

• Language and time-zone settings

• Pages viewed

• Buttons or links selected

• Date and time of access

• Session duration

• Referring website

• Entry and exit pages

• Form interactions

• Website errors

• Security and anti-spam signals

4.9 Attribution and campaign information

To understand how people discover Tyche, we may collect:

• Landing-page URL

• Referring URL

• UTM source

• UTM medium

• UTM campaign

• UTM content or term

• Advertising click identifiers

• Campaign or referral identifiers

• Form or application source

• Offer version

• Membership price displayed

• Submission date and time

This information helps Tyche understand which pages, campaigns and referral channels generate relevant enquiries.

4.10 Marketing information

If you consent to receive marketing communications, Tyche may collect:

• Your subscription preferences

• Areas of interest

• Messages sent to you

• Email delivery information

• Email opens and link interactions, where enabled

• Event or campaign engagement

• Unsubscribe and suppression records

4.11 Information about other people

You may sometimes provide information about business partners, colleagues, team members, decision-makers or project participants.

You should only provide another person’s information when:

• It is reasonably necessary.

• You are authorised to provide it.

• The person has been appropriately informed.

• Providing the information is permitted by applicable law.

5. Information We Do Not Intentionally Collect

Tyche’s general Website and enquiry Forms are not intended to collect highly sensitive personal information.

Unless Tyche specifically requests it and provides an appropriate transfer method, do not submit:

• Passwords or authentication credentials

• Complete payment-card details

• Bank-account credentials

• Government identity documents

• Medical or patient records

• Biometric information

• Information about children

• Criminal records

• Highly sensitive employee records

• Private encryption keys

• Confidential production credentials

• Unpublished source code

• Legally privileged material

• Information restricted by law or contract

If sensitive information is genuinely required for a project, contact Tyche first so that an appropriate transfer method and contractual arrangement can be considered.

6. How We Collect Information

Tyche may collect personal information:

Directly from you

For example, when you:

• Complete a Form

• Send an email

• Contact Tyche through WhatsApp

• Book a meeting

• Speak with the Tyche team

• Submit documents

• Request support

• Enter into an agreement

Automatically through the Website

Certain technical, security, cookie and analytics information may be collected automatically when you visit or interact with the Website.

From your organisation

Your employer, colleague or business partner may provide your professional contact details when involving you in an enquiry, meeting or project.

From referrals

A person or organisation may introduce you to Tyche or provide your business contact details with your permission or where otherwise lawful.

From publicly available business sources

Tyche may review information made publicly available through:

• Company websites

• Business directories

• Professional networking platforms

• Public social-media profiles

• Public company records

• Industry publications

Tyche uses this information only where relevant to legitimate business communication, verification, research or an existing enquiry.

From service providers

Tyche may receive information from providers supporting forms, scheduling, analytics, email, communications, security and customer-relationship management.

7. Why We Use Personal Information

Tyche may use personal information for the following purposes.

7.1 Responding to enquiries

We use your information to:

• Understand your request

• Respond to questions

• Contact you through your preferred channel

• Identify suitable Tyche services

• Request additional information

• Arrange an introductory conversation

7.2 Preparing proposals and quotations

We use relevant business and project information to:

• Assess requirements

• Evaluate feasibility

• Define a proposed scope

• Estimate time and resources

• Prepare pricing

• Identify assumptions and dependencies

• Produce and discuss a proposal

7.3 Assessing membership applications

We use application information to:

• Understand your business

• Evaluate strategic and operational fit

• Determine whether Tyche can provide the requested support

• Review timing and capacity

• Arrange a membership discussion

• Accept, decline or hold an application

Final membership decisions are made by authorised Tyche personnel.

7.4 Managing meetings

We use booking information to:

• Schedule meetings

• Issue calendar invitations

• Send reminders

• Reschedule or cancel meetings

• Prepare for discussions

• Record agreed follow-up actions

7.5 Providing services and support

For clients, we may use information to:

• Deliver contracted services

• Manage projects

• Communicate with authorised contacts

• Obtain decisions and approvals

• Provide support

• Maintain service and project records

• Administer invoices and payments

• Meet contractual responsibilities

7.6 Business administration

We may process information to:

• Maintain customer and enquiry records

• Manage commercial relationships

• Improve internal workflows

• Allocate work

• Monitor service quality

• Conduct financial and operational planning

• Maintain appropriate business records

7.7 Website improvement and analytics

We may use technical and usage information to:

• Understand Website performance

• Identify popular or ineffective pages

• Improve navigation

• Diagnose errors

• Improve accessibility and responsiveness

• Measure Form completion

• Understand campaign performance

• Improve content and user experience

7.8 Security and misuse prevention

We may process information to:

• Detect spam

• Prevent fraud

• Protect the Website

• Investigate suspicious activity

• Enforce Website and Form terms

• Protect Tyche, its clients and other users

• Maintain security logs

• Respond to security incidents

7.9 Marketing

Where permitted, Tyche may use contact and preference information to send:

• Company updates

• Relevant insights

• Service information

• Invitations

• Offers

• Other requested communications

General marketing consent is separate from the permission required for Tyche to respond to an enquiry.

7.10 Legal and regulatory purposes

We may process information to:

• Comply with applicable law

• Respond to lawful authority requests

• Maintain tax, accounting and corporate records

• Establish or exercise legal rights

• Defend legal claims

• Resolve disputes

• Enforce agreements

• Investigate unlawful conduct

8. Legal Grounds for Processing

The legal ground relied upon will depend on the information, purpose and applicable law.

Tyche may process personal information on one or more of the following grounds:

Consent

We may rely on your consent when:

• You submit information for a stated purpose.

• You request a particular method of communication.

• You opt in to marketing communications.

• You accept non-essential cookies.

• Applicable law requires consent.

Where processing relies on consent, you may withdraw that consent. Withdrawal will not make earlier lawful processing invalid.

Steps requested before entering into a contract

We may process information when necessary to:

• Review a project enquiry.

• Prepare a proposal or quotation.

• Assess a membership application.

• Arrange a meeting about potential services.

• Respond to a request before an agreement is entered into.

Performance of a contract

If you become a client, we may process information required to provide services, administer the relationship and meet contractual responsibilities.

Legal obligations

We may process or retain information where necessary to comply with applicable legal, regulatory, accounting or authority requirements.

Legitimate interests

Where recognised by applicable law, Tyche may process information for legitimate business interests, provided those interests are not overridden by your rights.

These interests may include:

• Responding to business enquiries

• Managing commercial relationships

• Improving services

• Maintaining business records

• Measuring Website performance

• Protecting systems

• Preventing fraud

• Defending legal rights

Legal claims and protection

Information may be processed where necessary to establish, exercise or defend legal claims or protect the rights and safety of Tyche or another person.

9. Cookies and Similar Technologies

The Website may use cookies, pixels, tags, local storage and similar technologies.

Cookies are small files or records placed on or associated with your device. They can help a website operate, remember preferences, measure performance and understand traffic.

Strictly necessary technologies

These may be required for:

• Website operation

• Form functionality

• Security

• Fraud prevention

• Load balancing

• Session management

• Remembering privacy choices

These technologies may operate without optional consent where permitted because they are necessary for the requested Website service.

Functional technologies

These may remember choices such as language, region, interface preferences or previously selected settings.

Analytics technologies

These may help Tyche understand:

• Number of visitors

• Traffic sources

• Pages viewed

• Session activity

• Form interactions

• Device types

• Website errors

• Campaign performance

Advertising and attribution technologies

Where used, these may help measure advertising performance, associate visits with campaigns or understand whether advertising generated an enquiry.

Where required by law, non-essential analytics or advertising technologies will only be activated after you provide consent.

You can manage available choices through the Website’s cookie banner or preference tool. You can also control cookies through your browser settings.

Blocking necessary cookies may affect Website or Form functionality.

Cookie duration depends on the purpose and provider. Further details may be made available through the Website’s cookie preference tool or a separate Cookie Policy.

10. Marketing Communications

Tyche distinguishes between enquiry communications and general marketing.

Enquiry and service communications

If you contact Tyche, we may communicate with you as reasonably necessary to:

• Respond to your request

• Discuss your application

• Prepare a proposal

• Arrange a meeting

• Provide support

• Administer an active agreement

These communications are not treated as optional general marketing.

Optional marketing communications

Tyche may send general news, insights, invitations or offers where:

• You have requested them.

• You have provided consent.

• Another lawful basis permits the communication.

You can unsubscribe using the link provided in a marketing email or by contacting [email protected].

Withdrawing marketing consent will not prevent necessary communications relating to an active enquiry, contract, application, booking or support request.

Tyche may retain a limited suppression record after you unsubscribe so that your preference continues to be respected.

11. Automation and AI-Assisted Processing

Tyche may use automation or AI-assisted tools to help:

• Detect spam or suspicious Submissions

• Route enquiries

• Categorise requests

• Organise information

• Summarise communications

• Identify relevant services

• Prepare internal notes

• Assist with draft responses

• Improve business workflows

These tools support Tyche personnel. They do not, by themselves, create a contract with you.

Tyche does not intend to make a final decision producing legal or similarly significant effects solely through automated processing without appropriate human involvement, unless this is lawful, necessary and clearly disclosed.

Where an automation or AI provider processes personal information on Tyche’s behalf, Tyche will seek to use appropriate contractual and access-control arrangements.

12. How We Share Personal Information

Tyche does not sell personal information for money.

Personal information may be shared only where reasonably necessary with the following categories of recipients.

Tyche personnel

Information may be accessed by authorised employees and members of Tyche’s delivery team who require it for their work.

Access is intended to be limited according to role and business need.

Service providers

Tyche may use providers supporting:

• Website hosting

• Form processing

• Email

• Customer-relationship management

• Workflow automation

• Cloud storage

• Document management

• Analytics

• Scheduling

• Telephone and video communications

• WhatsApp communications

• Spam prevention

• Cybersecurity

• Accounting

• Project management

• AI-assisted processing

• Technical support

These providers may process information on Tyche’s behalf and according to applicable contractual or legal requirements.

Professional advisers

Information may be shared with professional advisers such as lawyers, accountants, auditors, insurers and security specialists where necessary.

Government and regulatory authorities

Tyche may disclose information where reasonably necessary to:

• Comply with law.

• Respond to a valid legal request.

• Protect a person’s rights or safety.

• Investigate suspected fraud or unlawful activity.

• Establish, exercise or defend legal claims.

Business transactions

If Tyche is involved in a merger, acquisition, restructuring, financing, investment, transfer of business or sale of assets, relevant information may be disclosed to advisers and prospective participants subject to appropriate safeguards.

With your instructions

Tyche may share information with another person or organisation where you ask or authorise us to do so.

13. International Data Transfers

Tyche, its authorised personnel or its service providers may operate from different countries. Personal information may therefore be accessed, stored or processed outside the country in which it was originally collected.

Data-protection laws may differ between countries.

Where required by applicable law, Tyche will take reasonable steps to protect international transfers. These steps may include:

• Contractual data-protection obligations

• Approved transfer agreements

• Confidentiality obligations

• Access restrictions

• Security reviews

• Data minimisation

• Transfer mechanisms recognised by applicable law

You may contact [email protected] for further information about safeguards applicable to a particular transfer.

14. How Long We Retain Information

Tyche keeps personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, operational, security and record-keeping requirements.

Unless a longer period is required or justified, Tyche’s intended retention periods are:

General enquiries

General enquiry records may be retained for up to 24 months after the last meaningful interaction.

Proposal and quotation requests

Unsuccessful or inactive proposal records may be retained for up to 24 months after the proposal closes or meaningful communication ends.

Membership applications

Unsuccessful, withdrawn or inactive membership applications may be retained for up to 24 months after the final decision or last meaningful interaction.

Booking records

Meeting and booking records may be retained for up to 24 months after the meeting or last related interaction.

Client and project records

Contract, project, billing and material support records may be retained for the duration of the relationship and normally for up to seven years afterward, unless a different period is legally required or reasonably necessary.

Marketing records

Marketing contact information may be retained until you unsubscribe, withdraw consent or the information is no longer reasonably useful.

Tyche may periodically remove marketing contacts that have shown no engagement for 24 months.

Security and technical logs

Security, server and diagnostic logs may normally be retained for up to 12 months, unless longer retention is necessary to investigate an incident.

Consent and suppression records

Records showing consent, withdrawal or unsubscribe preferences may be retained for as long as reasonably necessary to demonstrate compliance and respect your choice.

Legal disputes

Information relevant to a dispute, investigation or legal claim may be retained until the matter and applicable limitation periods have concluded.

Backups

Information may remain in secure backup systems for a limited period until the relevant backup is overwritten or securely retired.

Tyche may securely delete, anonymise or aggregate information when identifiable information is no longer required.

15. Aggregated and De-Identified Information

Tyche may create aggregated or de-identified information that no longer reasonably identifies a person.

This information may be used for:

• Business analysis

• Service improvement

• Website reporting

• Trend analysis

• Operational planning

• Security research

Tyche will not intentionally attempt to re-identify properly de-identified information unless necessary to test the effectiveness of the de-identification or permitted by law.

16. Information Security

Tyche uses reasonable technical and organisational measures designed to protect personal information against:

• Unauthorised access

• Unlawful use

• Accidental loss

• Improper alteration

• Unauthorised disclosure

• Destruction

• Malware

• Other inappropriate processing

Depending on the relevant system, these measures may include:

• Encryption in transit

• Access restrictions

• Role-based access

• Multi-factor authentication where supported

• Secure passwords

• System updates

• Backups

• Anti-spam and security controls

• Service-provider agreements

• Staff confidentiality obligations

• Incident-response procedures

• Data minimisation

No website, email service, internet transmission or storage system can be guaranteed to be completely secure.

You should not use an ordinary Form or email to transmit passwords, complete financial credentials or highly sensitive information.

If you believe information has been submitted to Tyche incorrectly or that a security incident may have occurred, contact [email protected] promptly.

Where required by law, Tyche will assess relevant personal-data incidents and notify affected individuals or competent authorities.

17. Your Privacy Rights

Depending on applicable law and the circumstances, you may have the right to:

• Ask whether Tyche processes your personal information.

• Request access to information held about you.

• Request a copy of certain information.

• Correct inaccurate or incomplete information.

• Request deletion of information.

• Request restriction or suspension of processing.

• Object to certain processing.

• Request transfer of information in a usable format.

• Withdraw consent.

• Object to direct marketing.

• Ask for information about international transfers.

• Request appropriate human review of certain automated decisions.

• Submit a complaint to a competent data-protection authority.

These rights are not always absolute. Tyche may need to retain or continue processing certain information where required or permitted by law, including for contractual records, security, fraud prevention, legal obligations or legal claims.

18. How to Exercise Your Rights

To make a privacy request, email:

[email protected]

Please include:

• Your name

• Your contact information

• Your relationship with Tyche

• The nature of your request

• Any information that will help locate the relevant records

Tyche may ask for reasonable information to verify your identity and protect information against unauthorised disclosure.

If you submit a request on behalf of another person, Tyche may require evidence of your authority.

Tyche will respond within the period required by applicable law. If additional time is legally permitted and reasonably necessary, Tyche will inform you.

Tyche may decline or limit a request where permitted by law, including where a request is manifestly unfounded, excessive, technically impossible or adversely affects another person’s rights.

19. Children’s Privacy

The Website and Tyche’s business Forms are intended for adults and business representatives.

They are not directed to children under 18, and Tyche does not knowingly request personal information from children through general contact Forms.

If you believe a child has submitted personal information, contact [email protected] so Tyche can review and, where appropriate, delete it.

20. Third-Party Links and Platforms

The Website may link to external websites, social-media platforms, booking systems or communication services.

These services may include:

• WhatsApp

• Social-media platforms

• Calendar services

• Video-conferencing platforms

• Maps

• External document or file-sharing services

When you interact directly with a third party, that provider may process information under its own privacy policy.

Tyche is not responsible for an independent third party’s privacy practices merely because the Website links to or integrates with that service.

You should review the relevant provider’s privacy information before submitting personal information directly to it.

21. Social Media

If you interact with Tyche through a social-media platform, both Tyche and the platform may receive information about the interaction.

The platform may independently collect information about your account, device and activity. Its processing is governed by its own privacy policy and settings.

Information posted publicly may be visible to other users. You should avoid posting confidential or sensitive information in public comments.

22. Business Communications

Where you communicate with Tyche in a professional capacity, Tyche may retain your business contact details and correspondence for relationship management.

If you leave an organisation or no longer wish to be the contact, please notify Tyche so that records can be updated.

Tyche may retain limited historical records where necessary to understand prior decisions, approvals or project activity.

23. Sale or Sharing of Personal Information

Tyche does not sell or rent personal information to unrelated organisations for their independent direct marketing.

Some jurisdictions define “sale” or “sharing” broadly and may include certain advertising or cross-context behavioural technologies.

If Tyche uses technology falling within such a definition, Tyche will provide the notice and preference controls required by applicable law.

24. Changes to This Privacy Policy

Tyche may update this Privacy Policy to reflect changes in:

• The Website

• Forms and services

• Internal processes

• Service providers

• Technology

• Data-protection requirements

• Applicable law

The updated Policy will be posted on this page with a revised “Last updated” date.

Where a change materially affects how Tyche uses previously collected information, additional notice or consent will be provided where required.

25. Contact and Complaints

For questions, requests or concerns about this Privacy Policy or Tyche’s handling of personal information, contact:

Privacy: [email protected]
Support: [email protected]
Telephone and WhatsApp: +971 4 570 5493 | +971 58 951 6842

Tyche Technologies LLC
Dubai, United Arab Emirates

Tyche will review privacy concerns in good faith.

If you believe your concern has not been resolved, you may have the right to complain to the competent data-protection authority that applies to your location or the relevant processing.

26. Relationship With Other Terms

This Privacy Policy should be read together with:

• Tyche’s Contact Form Terms and Conditions

• Applicable service agreements

• Proposals and statements of work

• The Tyche Membership Agreement

• Any applicable Cookie Policy

• Any applicable data-processing agreement

If a service agreement contains specific data-processing provisions, those provisions will govern the relevant client service, subject to mandatory applicable law.